Main Window
The main window of the Worker Application displays the following:
| ■ | Shift status bar |
| ■ | Opt-in/out of queues |
| ■ | Making calls |
| ■ | Choose User Interface Language |
| ■ | Sidebar: |
| ● | Voice channel |
| ● | Email channel |
| ● | Chat channel |
| ● | Queue statistics |
| ● | Missed calls queue |
| ● | Team management (for Supervisors) |